Not every business needs a website. And not every website works for a business. How to ask questions before launching is in a new article.
At KRYLA, we are used to asking a simple question at the very beginning of any project:
What specific task should the site solve?
Because a site is not an independent goal.
It is an element of the customer acquisition funnel or a tool for solving other specific business tasks.4>
And before starting the work, it is worth honestly answering yourself a few questions:
- What task are we solving?
Do we need to attract new clients?9>
Or help existing partners work with us more effectively?10>
Or emphasize the brand's reputation in the international market?11>
- Who is our target audience? 12>
- Is the site really the optimal tool for this? 18>
- What kind of site do we need? 23>
- is there a resource for site administration, preparation of texts and creation of visual materials that will correspond to the target audience?
- are investments needed in SEO and/or marketing campaigns to attract traffic? 33>
- is it necessary to adapt business processes in the company, taking into account the work of the site? 35>
- The site works only when:51>
- its role is clear,52>
- tasks are clearly formulated,53>
- the target audience is defined,54>
- accompanying components are taken into account,55>
- functionality and structure are selected for the real needs of the business. 50>
Who exactly do we want to deliver our message to?15>
Is this audience really looking for us through the site?16>
Will the site be a convenient and expected channel of interaction for them?17>
Sometimes you need not a site, but a landing page for a campaign or a completely different form of online presence.21>
Sometimes — on the contrary — you need a full-fledged digital platform that becomes part of business processes.22>
Should it be a landing page for quick conversion?26>
A corporate resource with a complex architecture?27>
An e-commerce solution for online sales?28>
Is integration with other systems important?29>
At the same time, even at the stage of thinking about the goal and the audience, it is worth considering the accompanying elements:30>
Without this, the development of the site itself often turns into a formality: the resource exists — but there is no real impact on the business.37>
In practice, we sometimes see: sites are created by inertia.38>
Because everyone has one."39>Because we are a serious company."42>Because it looks solid."45>Theoretically — yes, you can.48>
But in the modern digital environment, such an approach rarely brings real value to the business.49>
That is why at KRYLA we always start not with design and not with functionality.57>
We start with the question:58>
Why do you need a site? What should change in the business after the site is launched?59>
If the answer is clear — then the project makes sense.60>
If not — it is worth thinking again about the goal.61>
Because a good site is not just the face of the company.62>
It is a working tool that solves real tasks.